EMS Billing Information

Business and Professional Service has been providing Emergency Medical Service billing services since 1991. We are experienced in all types of insurance claims including Medicare, Medicaid, commercial insurance, Workers Compensation, and liability claims.

BPS was the first firm in Texas to successfully submit ambulance claims electronically. We also support Electronic Funds Transfer and Electronic Remittance Advice (EFT/ERA) services so that payments are directly submitted to the bank and promptly posted. We strictly adhere to all provisions in the Centers for Medicare and Medicaid Services (CMS) Medicare Benefit Policy Manual to include Chapter 10 for Ambulance Services.

Customer satisfaction is important to us and we believe that is the highest measure of success. Part of this customer service is establishing good rapport and communications between all interested parties and then maintaining those relationships. Only through close coordination can we stay abreast of concerns and resolve them promptly. Maintaining clear audit records and providing timely monthly reports as well as special project reports without charge are all a part of this cooperation.

• Our service includes all CPT and ICD10 coding.
• We do not purge our customer database and this builds significant amounts of data over time for analytical reports. BPS can accommodate practically any special reporting requests, as long as the data is in our database. We typically can respond to the request within 1 to 2 days.
• We take your electronic data and generate patient statements expeditiously.
• Our Full Service Collection Department is one of the oldest such operations in the nation. We depend heavily on telephone contact for this function, which is one reason we have such good results in our collection activities. Since BPS acts as both the billing company and the collections agency, the transition from a billing account to a delinquent collection account is seamless.